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I have
never seen a product like The Family Heritage Box™ or The Military Heritage
Box™. Are they new?
Yes, The
Family Heritage Box™ and The Military Heritage Box™ are brand new concepts for
capturing, organizing, storing and presenting family history and one's service
to country. There is nothing quite like them in the market.
Where do
I tell you what I want engraved on the brass plates?
During the final step of
checking out, "Review your Order", you will need to give us engraving
instructions. In the "Add
any specific instructions to the merchant" type what you would like on
the inner and outer brass plates. If you have questions please call our
customer care staff at TOLL FREE .
I want to give The Family
Heritage Box™ as a wedding gift. Can you ship it directly to
the bride and groom who live in another state?
Yes, just
entire their name and address in the "SHIP TO" instructions during check out.
Also check the "GIFT" box and we will make sure invoice information is not sent
to them.
Are the
heritage boxes fire proof?
No, they are
not. The boxes are constructed from solid cherry wood and in a consuming fire
will burn. We recommend storing irreplaceable items such as original birth
certificates, wills, photos, etc. in fire proof storage. Take copies of these
items to include in the heritage box. You want your family to see as much of
their heritage as possible and copies will tell the story.
Can I
order more forms for The Military Heritage Box™?
Yes, we
offer additional forms and photo sleeves for both The Military Heritage Box™ and
The Family Heritage Box™. Please go to
The Military Box - Options or
The Family Box - Options for details.
Can I
order replacement brass plates in the future?
Yes,
replacement inner and outer brass plates are available for $5.00 each including
shipping and handling. Contact our Customer Care staff at
customercare or call them at TOLL FREE to
order.
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